ReoMac Privacy Policy

Version 1.2 · Last updated: June 12, 2026

In short: ReoMac collects none of your data automatically. The app requires no account and contains no ads or analytics. Camera footage, recordings, snapshots and credentials stay exclusively on your Mac and in your network. The only data you can pass to the publisher is a voluntarily submitted review or bug report (section 7); for purchases, Apple shares only technical transaction data with the publisher — without your name or email address (section 8). The optional settings sync (in development) uses only your private iCloud.

1. Controller

The party responsible for the ReoMac application ("App") is its publisher, contact: kontakt@reomac.app. Data processed in the App itself (footage, recordings, camera credentials) never leaves the User's computer — the User, as the owner of their own surveillance system, is its controller. The publisher acts as a controller only for data submitted to it voluntarily (section 7) and for the technical transaction data received from Apple (section 8).

2. What data the App processes and where

All of the following data is processed exclusively locally on the User's computer:

Camera credentials — the camera's UID, login and password are stored in the configuration file ~/Library/Application Support/ReoMac/neolink.toml with permissions restricted to the current system user (chmod 600).
Video and audio stream — transmitted directly between the camera and the computer (on the local network or via the camera vendor's P2P connection); temporary stream files are kept in the App's directory and continuously overwritten.
Recordings and snapshots — saved only to the local disk in the chosen location; the User can delete them at any time in Finder or from within the App.
App settings — preferences (e.g. language, stream quality) stored using standard macOS settings mechanisms.

3. What the App does not do

It does not send footage, audio, recordings or camera metadata to the publisher's servers. The only traffic to the publisher's infrastructure is a review or report you choose to send yourself (section 7).
It collects no analytics, telemetry or usage statistics.
It shows no ads and contains no trackers.
It requires no account and no email address; the optional Sign in with Apple login (section 6) stays entirely on your computer.
It shares no data with third parties, except in the cases described in sections 5, 7 and 8.

4. Network connections

The App makes only the connections necessary for it to work:

Connection to the camera — directly on the local network (Baichuan protocol, port 9000) or, when the camera is outside the local network, through the camera vendor's (Reolink) P2P infrastructure used to establish the UID-based connection. Reolink's processing of data is governed by Reolink's privacy policy.
Mac App Store — downloads, updates, and subscription purchase and renewal are handled by Apple under its own privacy policy. The publisher receives no payment data.
iCloud (optional, in development) — settings sync described in section 5.
reomac.app — only when you yourself send a review or report from the App (section 7); beyond that, the App does not communicate with the publisher's service.

5. Settings sync via iCloud (in development)

Once released, this feature will allow the App — only with the User's consent — to sync camera configuration (including credentials) and app preferences across Macs signed in to the same Apple account. How it works:

Data goes exclusively to the User's private iCloud database (CloudKit) tied to their Apple account — the Publisher has no access to it and runs no servers of its own.
Only settings are synced. Camera footage, recordings and snapshots are never uploaded to iCloud and remain on the local disk.
iCloud storage is governed by Apple's privacy policy; data is encrypted in transit and on Apple's servers.
Sync can be disabled at any time in the App's settings, and synced data can be deleted (locally, and from iCloud by turning the feature off and clearing the App's data in iCloud settings).

6. Sign in with Apple (optional)

The App offers an optional Sign in with Apple login, used solely to link the license and trial period to your Apple account. How it works:

On first sign-in, Apple may — depending on your choice — share your name and email address with the App (you can use the "Hide My Email" feature).
This data is stored exclusively locally, in the macOS Keychain on your computer. It is never sent to the publisher — the publisher keeps no user account database of any kind.
Signing out in the App's settings permanently deletes this data from the Keychain.
The authentication itself is performed by Apple under its own privacy policy.

7. Voluntary feedback and bug reports

If you choose to send feedback from the App's rating window or a bug report, the publisher receives only the data you provide yourself, plus minimal technical context:

the message text and an optional rating (1–5 stars),
the App version, interface language and macOS version (to reproduce the issue),
optionally your email address — only if you want a reply.

The data is sent over an encrypted connection (TLS) to the reomac.app server and then delivered to the publisher's private technical support channel hosted on Discord (Discord Inc. acts here as a processor; this may involve a transfer of data outside the EEA under the terms set out in Discord's privacy policy). The legal basis for processing is your consent (Art. 6(1)(a) GDPR), and the sole purpose is handling your report and improving the App. The data is not combined with other data, profiled or used for marketing, and is deleted once it is no longer needed to handle the report. You can request deletion at any time at kontakt@reomac.app.

8. Purchase information (App Store Server Notifications)

When a purchase, renewal, refund or subscription status change occurs, Apple sends the publisher an automated technical notification containing, among other things: the product identifier, price and currency, storefront country, subscription status and expiry date, and pseudonymous transaction identifiers. These notifications do not contain your name, email address, home address or payment data — the publisher cannot on its own link a transaction to a specific person. The data is used to keep sales records, handle refunds and prevent abuse (legitimate interest, Art. 6(1)(f) GDPR) and is delivered to the publisher's private notification channel on Discord (acting as a processor).

9. The User's responsibility as surveillance controller

Video surveillance recordings may contain personal data (the likeness) of third parties. A User who records areas covering people other than household members — e.g. public space or a neighbour's property — may be subject to GDPR obligations, including the information obligation and the principle of minimising the monitored area. ReoMac is only a tool; responsibility for lawful surveillance rests with the User.

10. Security

The configuration file containing the camera password has access permissions restricted to the User's account.
The stream and the App's files live in the current user's Application Support sandbox directory.
We recommend: a strong, unique camera password, regular camera firmware and macOS updates, and enabling FileVault encryption if recordings contain sensitive content.

11. User rights and data deletion

Data processed locally remains fully under the User's control. To permanently delete all App data, simply:

remove the ReoMac app from the Applications folder,
delete the ~/Library/Application Support/ReoMac directory,
delete saved recordings and snapshots from the previously chosen location (Sign in with Apple data is removed from the Keychain when you sign out).

For data you have submitted voluntarily (section 7), you have the right of access, rectification, erasure, restriction of processing and withdrawal of consent at any time — a single email is enough. For privacy matters, contact the publisher at kontakt@reomac.app. Data subjects also have the right to lodge a complaint with their supervisory authority.

12. Children

The App is not directed at children and knowingly collects no data — including children's data.

13. Changes to this policy

The current version of the privacy policy is published on this page along with its last-updated date. Material changes will additionally be communicated in the App's update notes in the App Store.