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ReoMac Terms of Service

Version 1.3 · Last updated: June 12, 2026

These terms are a template document prepared for the app's launch. We recommend having them reviewed by a lawyer before publication in the App Store.

§ 1. General provisions

  1. These terms of service ("Terms") set out the rules for using the ReoMac application ("App") — macOS software for viewing and operating Reolink cameras on the local network and over P2P connections.
  2. The App is published by the creator of ReoMac ("Publisher"), contact: kontakt@reomac.app.
  3. Installing or using the App constitutes acceptance of these Terms. If you do not accept the Terms, do not use the App.
  4. The App is distributed through the Mac App Store. Purchases, payments and refunds are additionally governed by the Apple Media Services terms.

§ 2. Definitions

§ 3. Scope of the service

  1. The App enables, in particular: live camera viewing, PTZ and zoom control, battery level readout, snapshots, local recording to the computer's disk, multi-camera grid view and the mini player. Features marked on the App's website as "soon" (including browsing, trimming and exporting recordings, and iCloud settings sync) are in development and their release date is not guaranteed.
  2. The App operates fully locally: it provides no cloud services for footage or recordings, does not relay video through the Publisher's servers and requires no account. Optional settings sync takes place exclusively through the User's private iCloud (a service provided by Apple).
  3. Using the App requires: a Mac with a supported version of macOS, a compatible Camera and its access credentials (UID, login, password), which the User enters themselves.
  4. The Publisher does not guarantee compatibility with every Reolink camera model. An indicative list of supported models is published on the App's website.

§ 4. License

  1. The Publisher grants the User a non-exclusive, non-transferable license to use the App on macOS devices linked to the User's Apple account, in accordance with App Store rules.
  2. The following are prohibited: decompiling, reverse-engineering or modifying the App beyond what is permitted by law, resale, and sharing the App with third parties outside App Store mechanisms.
  3. Open-source components used by the App are covered by their own licenses, available within the App.

§ 5. Payments, subscription and refunds

  1. After installation, the User receives a free 14-day Trial Period with the App's full functionality, counted from the first launch and requiring no payment details. Once it ends, continued use of the full functionality requires a Subscription or the Lifetime License.
  2. The App's full functionality is available through the Subscription, purchased directly in the App via the App Store, in a monthly ($1.99) or yearly ($13.99) variant, or through the Lifetime License — a one-time purchase ($39.99); the App Store shows the price in the User's local currency based on Apple's pricing tiers.
  3. The Lifetime License does not renew and carries no recurring charges; it covers the App including updates and is linked to the User's Apple account.
  4. The Subscription renews automatically for the next billing period (monthly or yearly) unless cancelled at least 24 hours before the end of the current period. The renewal fee is charged to the User's Apple account within 24 hours before the new period begins.
  5. The Subscription can be managed and cancelled at any time in Apple account settings (Apple ID → Subscriptions). Cancellation takes effect at the end of the paid period — paid features remain active until then.
  6. Payments are handled by Apple. Refunds follow the App Store refund policy — the Publisher has no technical ability to issue refunds directly.
  7. A Subscription price change does not affect the current paid period. The User is informed about price increases for future periods in line with App Store rules and may cancel before the change takes effect.
  8. Prices shown on the App's website are indicative until the App Store launch.

§ 6. Responsible use of surveillance

  1. The User undertakes to use the App lawfully, in particular in compliance with data protection law (GDPR) and laws protecting the image and privacy of third parties.
  2. The User, as the controller of their own surveillance system, is solely responsible for the lawfulness of Camera installation, the monitored area, signage of the monitored zone and the processing of recordings.
  3. Using the App to surveil people without a legal basis is prohibited, including monitoring other people's property or spaces where individuals have a reasonable expectation of privacy.

§ 7. Liability

  1. The App is provided "as is". The Publisher strives to keep it working correctly but does not guarantee uninterrupted, error-free operation — particularly where it depends on external factors: the Camera's firmware, the network, the camera vendor's P2P services or changes in macOS.
  2. The App is not a safety-critical security system. Do not rely on it as the sole means of protecting life, health or property.
  3. To the fullest extent permitted by law, the Publisher's liability is limited to the amount the User paid for the App. These limitations do not apply to liability that cannot be excluded towards consumers under mandatory provisions of law.
  4. The Publisher is not liable for loss of recordings caused by disk failure, other software or misconfiguration of the User's computer.

§ 8. Complaints

  1. Complaints about the App's operation can be submitted to kontakt@reomac.app.
  2. Complaints are handled within 14 days of receiving a complete report (problem description, App and macOS version, Camera model).
  3. Consumers also retain statutory rights regarding the conformity of digital content with the contract.

§ 9. Changes to the Terms

  1. The Publisher may amend the Terms for valid reasons: changes in law, changes to the App's functionality, App Store requirements or security considerations.
  2. Users are informed of changes by publication of a new version of the Terms on the App's website together with its effective date. Continued use of the App after that date constitutes acceptance of the changes.

§ 10. Final provisions

  1. Polish law applies, subject to mandatory provisions of the consumer's country of habitual residence.
  2. Consumers may use out-of-court complaint and redress procedures, including the European Commission's ODR platform.
  3. Matters not covered by these Terms are governed by generally applicable law and the Apple Media Services terms.